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Call for views on Royal Mail service changes

19 May 2023

Call for views on Royal Mail service changes

The Economy and Fair Work Committee at the Scottish Parliament is seeking views on the proposed Royal Mail service changes and the impact of recent strikes.

The Committee is interested in hearing from businesses and communities, particularly those in rural areas, by 8 June ahead of an evidence session with Royal Mail.

There are five key questions to consider:

  1. How important is the current six-day Royal Mail service for letters to your business and/or your community?
  2. Royal Mail has proposed changing the six-day service for letters to a five-day service. Delivery of letters on Saturdays would end. If this change is made, what impact would this have on your business or community?
  3. Are there any businesses, individuals or groups who would be particularly affected by this change?
  4. What was your experience of the service provided by the Royal Mail over the last year while the dispute with the CWU (Communication Workers Union) was ongoing?
  5. If you are a business, have you stopped using Royal Mail? Do you use Royal Mail in conjunction with other services? What are your reasons?

You can submit your responses via the Scottish Parliament website.